Privacy Policy

Privacy Policy

This Privacy Policy explains how hoalongfurniture.com collects, uses, and protects your personal information.

1. Information We Collect

We may collect the following types of personal data:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details

• Purchase history

• IP address and browser/device info

2. How We Use Your Information

Your personal information is used to:

• Process and fulfill your orders

• Send order updates and promotional materials

• Respond to inquiries and customer service requests

• Improve our website and services

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your data may be shared with:

• Delivery partners

• Payment gateway providers

• Service providers assisting in website operations

4. Data Protection

We take appropriate security measures to protect your personal information. All payments are processed through secure third-party gateways and are not stored on our servers.

5. Cookies

We use cookies to enhance your shopping experience, track usage patterns, and enable features such as cart recovery. You can manage cookie settings through your browser.

6. Your Rights

You have the right to:

• Access and update your personal data

• Request deletion of your data (subject to legal or operational requirements)

• Opt out of marketing emails

7. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the effective date.

8. Contact Us

If you have questions regarding these Terms or our Privacy Policy, contact:

Hoa Long Furniture & Design Sdn Bhd
Email: hoalongdesignnpl@gmail.com
Phone: +6016 686 0566