loader image

Terms & Conditions

Terms & Conditions

Welcome to hoalongfurniture.com. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

This website is operated by Hoa Long Furniture & Design Sdn Bhd. Throughout the site, the terms “we”, “us” and “our” refer to Hoa Long Furniture & Design Sdn Bhd. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Use of Website

You agree to use this site only for lawful purposes. You must not use our website in any way that causes, or may cause, damage to the site or impairment of availability or accessibility.

3. Products and Services

All products displayed on this website are subject to availability. We reserve the right to discontinue any product at any time. We make every effort to display accurate descriptions, pricing, and availability, but we do not warrant that such information is error-free.

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice.

Accepted payment methods include:

  • Online Banking (FPX)

  • Credit/Debit Card

  • eWallets

5. Shipping & Delivery

Shipping charges and estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances beyond our control.

6. Returns & Refunds

We accept returns within [7/14/30] days of delivery, subject to our return policy. Items must be in their original condition and packaging. Custom-made furniture is non-refundable unless defective.

7. Warranty

Most of our products come with a limited warranty. Please refer to the individual product page or contact customer service for specific warranty terms.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that result from the use of, or the inability to use, the materials on this site.

9. Intellectual Property

All content on this website including images, logos, text, and product design is the property of Hoa Long Furniture and is protected by applicable copyright and trademark laws.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

Choose Your Language